Here are answers to some common questions about working with me, covering my approach, fees, and what working together looks like.
What are your credentials and therapeutic modalities?
I am a Registered Clinical Counsellor with the BC Association of Clinical Counsellors, holding a Master’s Degree in Counselling Psychology from the University of Victoria. I’ve been practicing for over 25 years, specializing in Internal Family Systems (IFS Level 3) and Eye Movement Desensitization and Reprocessing (EMDR).
Who do you typically work with?
I work with adults across a range of concerns, including anxiety and depression, relationship difficulties, grief and life transitions, and trauma. Whatever brings you to counselling, whether you’re new to therapy or have tried other approaches before, I’ll meet you where you’re starting from
What’s the difference between IFS and EMDR, and do you use both?
IFS helps you understand and work with the different “parts” of yourself; the protectors, inner critics, wounded younger parts in order to help them release old burdens rather than running the show. EMDR helps the brain fully process specific traumatic or distressing memories so they stop feeling as raw or present. I often draw on both within the same course of therapy, tailoring the blend to what each client needs.
I’ve tried therapy before and it didn’t really help. Will this be different?
Possibly, if what you tried was primarily talk-based. IFS and EMDR work directly with the nervous system and the body, not just insight and conversation, which is often what makes the difference for people who’ve already done the “understanding it” work but haven’t felt it shift.
How many sessions does this typically take?
This varies significantly depending on what you’re working through, but this is process-oriented work rather than a quick fix. Most clients are with me for a number of months, sometimes longer, rather than a handful of sessions.
Will my confidentiality be protected?
All client files are kept in a locked file folder in a secured area. Everything you tell me is confidential, unless it meets one of these conditions: harm to yourself or another, child being abused or a subpoena from a court of law. See my Privacy Policy for more information.
What Hours are you available?
Monday-Thursday 9-4pm.
Where do you offer counselling?
I see clients online anywhere in BC, with in-person sessions available at my office in Mill Bay, Vancouver Island, BC. Due to Canadian counsellor regulation, I can only provide counselling to clients residing in BC, SK, MB, NL & L, YT, NU, or NT.
What is your fee?
Current fees can be seen here: https://jennifertaylor.janeapp.com/
The fee is due by e-transfer or credit card immediately following the session. Once the payment has been reconciled, the invoice link will provide a link to the payment receipt if needed for submission to extended health benefits.
Fees are subject to an annual cost of living increase (approximately $5 annually).
What is your cancellation policy?
Your appointment time is reserved just for you. A late cancellation or missed appointment leaves a space in the day that could have been filled by another client. As such, I require 24 hours notice for any cancellations or reschedules. Clients who provide less than 24 hours notice will still be required to pay the full fee. This includes clients whose fees are paid by third parties who do not cover missed appointments.
Will my insurance cover your service?
Please check with your insurer to confirm that they cover Registered Clinical Counsellors (RCCs). You will first pay the invoice yourself, then submit the receipt to your insurer for reimbursement.