Jennifertaylor.ca collects personal information (PI) from individuals through: phone conversations; website forms; digital documents/templates; paper
documents/forms; and, emails and their attachments.

PI collected may include: Name; address; home phone number; mobile number; email address; birthdate; emergency contacts; signature; banking information; surveys; session notes.

Consent

Before we collect your PI, we ensure you understand the purpose of the collection and that you are providing implicit or explicit consent to give it to us.

Disclosure

Access to clinical records is limited to Jennifer Taylor and authorized third parties such as when a client has given permission (Release of Information, ROI).

We do not rent or sell any PI we collect from you to any third parties. Unless we are required to share PI under a court order, subpoena or specific allowances under British Columbia’s Personal Information Protection Act (PIPA) that allow for disclosure without consent, you provide oral or written consent for your PI to be shared with third parties.

Retention

Your information is retained for only as long as it is necessary for legal and business purposes.
PI is protected through physical, administrative, and technical safeguards. When PI is stored externally, we ensure that our trusted third-party service providers meet or exceed our safeguard standards.

Destruction

Digital files are deleted and trashed from software and systems and paper records are will be shredded ten years after last date of contact.

Retired computer hard drives are permanently erased using data destruction software.

Protection of personal information from unauthorized access or a privacy breach

All PI provided to us is processed and stored in Canada.

Your rights to the personal information that we collect from you

You have the right to withdraw consent. You may withdraw your consent for PI collection at any time, in writing, with reasonable notice to admin@jennifertaylor.ca. However, consent cannot be withdrawn retroactively.

You have the right to ensure the PI that we hold about you is accurate and complete. To update your information, submit a written request to admin@jennifertaylor.ca.

You have the right to access the PI that we hold about you. To access your information, submit a written request to admin@jennifertaylor.ca.

Not satisfied with our response?
If we haven’t responded to your privacy questions, concerns or complaints within 30 days, or you are unsatisfied with our response within 30 days of receiving it, you may contact the Office of the Information & Privacy Commissioner for British Columbia to ask for a review or make a complaint.
Office of the Information & Privacy Commissioner for British Columbia
PO Box 9038 Stn. Prov. Govt.
Victoria BC V8W 9A4

Acceptance of terms of Privacy Policy

By using this site, you consent to my Privacy Policy. I reserve the right, at my discretion, to change, modify, add or remove portions of this policy at any time. Your continued use of the site following changes to this policy will mean that you accept the changes. If you have any questions about this privacy policy statement, you may contact me at: admin@jennifertaylor.ca